New webinars and video workshops available

RCSA’s Learning and Development Manager, Cheryll Seslija, has unveiled a range of new webinars and video workshops that will be available to members over the next few months. From tips on automating candidate pipelines to data driven recruitment, the lessons will help recruiters stay on top of their game during difficult times. The events available include: August 26: 5 Steps for Automating your Candidate Pipeline will help you prepare for the months ahead and the automation principles you can adopt to manage your candidate pipeline. For details click here August 27: Talking Tenders: Tips & Tricks for the Procurement Game will help you determine what the procurement game is, who the players

Recruitment industry leader talks about success, leadership and the impact of COVID-19

In the latest of RCSA and LinkedIn’s The New Face of Recruitment: Female Leaders Paving the Way series, Lisa Morris, Board Director, Australia & New Zealand and Director SA & NT at Hays, talks to LinkedIn's Hannah Kissel and Clara McCarthy about what being a female leader in recruitment means, the importance of cultivating the right company culture and why it’s so important to simply thank your team for their work. Q: Welcome Lisa. You've been with Hays for almost 23 years. Congratulations. Tell me about your journey. When people say I’ve been with Hays for 23 years I think, “Wow, how on Earth did that happen?” For me, the three to five-year mark in a job is a really interesting point in tim

Why boot camp-style training may hold the key to the great tech staff shortage

It’s well known that Australia is facing a shortage of tech workers, as demand outstrips the number of skilled workers becoming available through either traditional university training or the importation of overseas workers. Deloitte Digital CEO Peter Williams believes boot camp-style inductions offer the best hope of having enough tech staff to meet future demand and points to companies such as Telstra and General Assembly, recently purchased by Adecco, as leading the way. “We are in a place where it’s hard to find staff, where the growth and rise of the digital economy in tech people has continued to grow as tech becomes more prevalent in our lives,” Mr Williams said. “However, running nex

RCSA Industry Awards win underpins Salt’s values

The RCSA NZ Industry Awards is a prestigious event that recognises the cream of the crop in the recruitment, staffing and workforce solutions sector in New Zealand. It’s a hugely coveted award that highlights the outstanding achievers operating in this space, so the team at Salt was thrilled to win the Excellence in Client Service award as well as being a finalist in the Excellence in Candidate Care category. For our team, these are the two most important awards we could win as it really underpins our value of integrity and simply doing the right thing. Everything we do at Salt is about the human connection and we appreciate that recruitment for all parties can be emotional and at times stre

ep.education’s award win recognition of pursuit of excellence

ep.education Managing Director, Stu Birch, says the company’s win in the Excellence in Candidate Care category of the 2020 RCSA NZ Industry Awards was recognition of his team’s ongoing pursuit of excellence. It was the second time in three years that the agency has taken out the category. At ep.education, we pride ourselves on how we care for our candidates. Our mission is to create excellence in education by bringing people together: we want to support New Zealand schools and centres to have the best educators and to support those educators to be even better through our care processes. Our commitment paid off and we were able to take home the RCSA NZ Excellence in Candidate Care award in 20

How a new medical recruiter has overcome the toughest possible start

Medical recruitment firm BluePrint Medical had been operating for only a short time when COVID-19 hit. Company director, Oliver Hastie, says the medical world was hit harder than most people might expect but resilience and adaptability have been the key to the new business’s survival. They said that starting a business would be tough, but we certainly picked the year to test our resilience. Before the chaos of COVID-19 hit, we had put in 10 months of long hours, blood, sweat and tears and BluePrint Medical was starting to make waves in the market. We were training our first hire, moving into a beautiful new office and had already provided doctors to each state and territory of Australia. The

Businesses must have strategies to protect returning staff from COVID-19, warns expert

It is essential that businesses put strategies in place to protect the health of their workers as they return to work after COVID-19, but it is also vital they are reassured their health is a top priority, a leading expert in the monitoring of vulnerable workers has warned. Dr Rob McCartney, CEO of occupational health specialists Resile, who works with companies such as AngloAmerican, Powerlink, Yarra Trams, MPACT Community Services, Thiess, Downer and Caltex, says continued spikes in pandemic infection rates are “almost certain” and companies which fail to protect their workers in the longer term risk serious consequences. Providing certainty for employees is a major step which organisation

People@Work – a recruitment agency social enterprise

Geelong-based People@Work took out the Excellence in CSR at the 2020 Recruitment Industry Awards and Brenden Caligari, Engagement and Social Procurement Manager, explains exactly what it is that sets the agency apart. People@Work is unique in the typical commercial operation-type recruitment sector because we don’t see CSR as an initiative, nor a strategy. To us, it is why we exist. People@Work is a certified social enterprise and our philosophy is quite simply “People over profits”. We live and practise effective altruism and use our resources to help others. In doing so, we achieve our social mission to support our community and reduce unemployment and associated disadvantage within our re

Thinking differently proved a smart move for SMAART

SMAART Recruitment Associate Director, Rupert Harvey, explains what winning the Excellence in Client Service Award at the RCSA Industry Awards means to the company. In 2018 we decided to think differently about how we engaged in our specialist market, contact centres. We wanted to add real value to our clients, something that was interesting, unique and provide directly relevant insights that decision makers could use. From this notion the Contact Centre Best Practice Report was created and has become much sought after, both domestically and internationally. In addition to the report we have developed a Contact Centre Mentoring Program which gives aspiring Team Leaders and junior managers th

PEARL Mentoring Program holds great promise for 2020 and into the future

Sixty-two rising stars of the Australian and New Zealand recruitment industry have signed up for RCSA’s 2020 PEARL (Professional, Emerging and Aspiring Recruitment Leader) Mentoring Program in their quest to be the best recruiters they possibly can. And helping steer them towards a bright future will be 62 mentors who have already made their mark on the industry and are keen to help shape the recruitment leaders of the future. RCSA Learning & Development Manager, Cheryll Seslija, who is the PEARL program lead, said this year’s mentors had already begun meeting with their mentees and the enthusiasm they had displayed was inspiring. The PEARL program, which was introduced in 2011, is designed

Revival keynote speaker Julia Ross explains why strong, innovative leaders are needed for business s

Innovation, efficiency-enabling tech and higher performing staff, led and mentored by strong and capable leaders, will be needed by any recruitment agency to survive what is quickly becoming the greatest economic crisis of our lifetime, says recruitment sector luminary Julia Ross. But all is not lost, she insists, if agencies can be agile, unbundle their service offerings and pay increased attention to building meaningful contact with clients and candidates alike. Julia, the Managing Director of Julia Ross Group, will be the keynote speaker at RCSA’s digital conference Revival, to be held online on September 17. It follows the very successful Reform conference held on May 28. Latest data sho

‘Persistence’ and ‘consistence’ keys for industry stalwart Gay Barton

If you had to use two words to describe Gay Barton’s remarkable career in recruitment, “persistence” and “consistence” would be at the top of the list. The first got her into the recruitment industry 35 years ago and both have been the mainstays of her career since. So, it’s not surprising they are also attributes she encourages members of her Drake team to embrace. Now General Manager of Drake Medox New Zealand, specialising in medical and homecare recruitment and co-General Manager for Drake New Zealand, a specialist in recruitment services and talent management solutions, Gay was a primary school teacher and had also worked as a nanny in London when she decided to test the waters outside

Taxing times for recruitment firms during COVID-19

Five months post initial lockdown, business now is very different to what it was pre-COVID-19. We approached the initial phase of the pandemic lead crisis as if we were to take the six weeks of “medicine”, than the return to normal would be waiting for us. This bubble burst prior to the end of that six-week period by Europe, the UK, America and then Singapore experiencing how difficult the virus was to control. The recovery is likely to be slow and protracted and with the recent second lockdowns in Melbourne and Auckland, we are seeing firsthand the public health policy decisions impacting economic recoveries. The chart below depicting the number of COVID-19 cases could be the wave effect sc

Leadership lessons from an Aussie war hero

If anyone should know about leadership, it’s a decorated war veteran who has led soldiers into battle. That’s where Bram Connolly learnt his most important leadership lessons, which he now passes on in his new book The Commando Way. Bram had reached the rank of Major when he retired from the Special Forces in 2011, after a 20-year career with the Australian Army, and decided to share his military experiences that can be used by others in their everyday life. The Commando Way looks at resilience, optimism, leadership, values and many other attributes, enhanced by Bram’s personal stories from the day he joined the Army to the day he won his Distinguished Service Medal in a battle in Afghanista

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