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How one recruitment firm is finding answers to staffing New Zealand’s aged care sector

November 14, 2018

The positive outcomes which can be realised when business and government work together to address unemployment has been demonstrated, yet again in a new program being rolled out across New Zealand.


The program, was piloted in February when specialist healthcare recruitment firm Medcall connected with the New Zealand Ministry of Social Development (MSD) to deliver a pilot program where people receiving government benefits could be assessed, coached and trained for the role of a caregiver and supported into jobs in Aged Care.


The pilot program successfully trained and placed 40 individuals - some of whom had been long-term unemployed - in aged care sector jobs and is now being rolled out across eight regions of New Zealand with the expectation it will see another 160 MSD clients secure work. The program was provided to the participants, who met specific criteria, for free.


“We have a rapidly ageing population and a shortage of workers in the aged care industry,”

New Zealand’s Social Development Minister Carmel Sepuloni said in a statement.


“So it makes sense that we partner with companies like Medcall, to train New Zealanders for an industry that is growing fast and will continue to do so.


“Working in the aged care sector can be satisfying and fulfilling work for the right person.”




Medcall Contract Manager Jane Clements (pictured left) explained that by specialising in aged care staffing, the company had learned to find innovative ways of sourcing the staff they need and was always keen to give back to the community.


“We are one of the largest providers of