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Level 9, 500 Collins St, Melbourne VIC 3000

Tel: (03) 9663 0555




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Reflections on 2018 and forecasts for 2019

December 12, 2018

We ask five key players in the New Zealand and Australian recruitment and staffing sectors to share their reflections on the past year and what they think 2019 will hold for our industry, their business and the economy as a whole.


From the skills shortage making candidate sourcing more difficult to the need to embrace and adopt digital innovations, their observations make for interesting reading for those working in our industry.


Mark Laudrum, Director of RCSA Insurance



Key highlights for 2018:


For me personally and professionally, the key highlight was attending my eighth RCSA conference.


For the sector as a whole, from an insurance perspective and the work we have done with RCSA members, the highlight has to be the recognition of their cyber risks, particularly with regard to the sensitive personal information they hold on employees and candidates. Our general portfolio of non-recruitment clients are certainly not as attuned to their own cyber risks, particularly in the SME space.