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Little things can be the key to the biggest successes

March 12, 2019

CEO Magazine’s CEO of the Year, Mark Nielsen and his team at Talent
have plenty of reasons to be proud of their achievements over the
past year - including some major recognition within the industry - but, he says,
sometimes it is the handling of some of the smaller day-to-day issues that is the
most pleasing.



By anyone’s standards, it has been a really big 12 months for Mark Nielsen and his team at Talent International as they have picked up a series of very impressive awards and seen the business experience record growth. Yet, despite this, Mark says what he is most proud of in his team and the company he heads up as the APAC CEO is how they have navigated a restructure of the people function of the business and their commitment to helping others.


In November 2018, Mark was named CEO Magazine’s CEO of the Year at the seventh Executive of the Year Awards in Sydney while also taking home the Professional Services Executive of the Year Award for good measure.


The award was judged on three key indicators:

  • Strategic policy development and implementation

  • Operational improvements and financial outcomes

  • The culture of the organisation

Mark said he felt the company had performed well in each of these areas throughout FY2017/18, acquiring the remaining 50 per cent of their UK business in May and introducing a new private equity partner in October. He added that in the past year, Talent International achieved record revenue growth of 18 per cent, a 38 per cent increase in EBITDA and now holds the prime market position in four of the Australian and New Zealand markets.


The company was also named HRD’s Employer of the Year. “It was a really big year for us and central to that was the restructuring of the people function of our business where we had everyone in the company involved in helping us redefine our purpose, mission and values,” Mark said. “At the end of this process we came up with our guiding principles which were we give a damn, we lead the way and we strive for better.


“We want people working for us who are highly ambitious, want to be the best in what they do, they understand there is always room to improve and grow and do so with a big heart and compassion.