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RCSA congratulates retiring members for more than 80 years of combined service

RCSA has praised the legacy of 17 council members who are stepping down after a combined 86 years of service with one representative stepping down after an incredible 15 years.

CEO Charles Cameron thanked all members for their efforts in identifying opportunities and enhancements to RCSA’s services and products.

“Protecting and promoting the industry is important and each member should be proud of their respective achievements in working towards RCSA’s vision - leading in the world of work,” Charles said.

“We thank each retiring council member for their tireless efforts and commitment. All our retiring members will leave behind a great legacy for the next cohort to follow and uphold.”

Danielle Wallace, who is currently the Co-Founder and Managing Director at Wallace Street Recruitment, which provides recruitment solutions and placement services within the health, aged and disability sectors, was instrumental in engaging the Nursing Agency Association to join RCSA in 2006.

She spent 15 years at the helm on The Association of Nursing Recruitment Agencies (ANRA Council), a member group of RCSA - first as Deputy Chair, then Chair and later stepping back onto Council.

We sat down with Danielle to hear more about why she is stepping down, her time on council and some of her highlights over the years.

Why have you stepped down?

“I look back and 15 years is a very long time; I also have other healthcare industry activities, which I am involved in particularly in the areas of risk, governance and outcomes of care; so, stepping down from Council will enable me to focus on these commitments fully,” she said.

“I think it’s also the perfect time to welcome new talent.

“ANRA Council has an incredible team and there are new members who have joined, so it will be a fantastic opportunity for them to share knowledge and bring innovative ideas and strategies to the table.”

Despite announcing her departure from RCSA Council, Danielle said she would continue to have an active role within RCSA’s Staffing and Technology Working Group - centered on providing members information on the latest tech innovation to ride the digital wave.

What were some of your highlights during your 15-year tenure?

“Previously, the nursing agency industry was a cottage industry but over the years, it has evolved and become a lot more regulated and professional; and I think being proactive in joining RCSA and the ANRA Council has given us valuable insight into what’s happening across Australia and New Zealand,” she said.

“In this way we can be aware of issues and represent the voice of members across Australia and in NZ, and this includes in the areas of rural and remote workforce planning for instance.

“In 2010, we (ANRA) entered into an agreement with the Australian Nursing Federation to provide ANRA member nurses and healthcare staff with online education and training. This service grew and became a key education and training regime for several ANRA member agencies. We also developed a very good relationship with industry bodies, such as the Nurses and Midwives Registration body – AHPRA.

“I would also like to acknowledge RCSA’s incredible response in adapting to the dynamic situation of COVID-19. This was particularly evident when RCSA lobbied the Federal Government to provide a Surge Workforce and supply more staff to the aged care sector for patient care and support when the pandemic initially impacted, particularly in Victoria and also New South Wales.

“This push came off the back of the Federal Government awarding contracts to two medical recruitment agencies, as part of a closed tender process; but neither agency had adequate resourcing to manage the challenging situation.

“The outcome of this lobbying and the RCSA’s response resulted in improved staffing, patient care outcomes and the sustainability of the Nursing Agencies who were members of the RCSA, over this very difficult period.”

How can the recruitment and staffing industry prepare for the year ahead?

“People will need to look at different strategies as they have done in the past. They can’t just pass on the CV to the client; they will need to engage with the candidate and ensure proper candidate care and an understanding of the client’s needs,” she said.

“I think this is exciting because it will make businesses refocus and engaged.”

Danielle said she enjoyed her time on RCSA Council and would continue to watch Council’s pathway as it shares knowledge with its members.

Retiring RCSA Council member in 2021:

AMRANZ Council

Megan Lewis

Business Consultant and Registration Manager

Alecto Australia Medical Recruitment

4 years’ service

Mike Adam

Founder and MD

Triple 0 Medical Recruitment – Queensland

3 years’ service

James Hill

Founder and Medical Recruitment Partner

Prescript Recruitment

2 years’ service

ANRA Council

Danielle Wallace FRCSA

Co-Founder and Managing Director

Wallace Street Recruitment

15 years’ service

New Zealand Region Council

Penni Hlaca MRCSA

Co Director


8 years’ service

Janice McNab FRCSA (Life)

General Manager

Tradestaff Group Limited (Christchurch)

6 years’ service

Kelly Common MRCSA

People and Performance Manager

Salt Search NZ Ltd

4 years’ service

NSWACT Regional Council

Douglas Grierson


GAP Resource Management – Fyshwick

6 years’ service

Carl Sagun

Managing Director

ACM Healthcare

6 years’ service

Jillian Asquith

Managing Director

Asquith Workforce

2 years’ service

Louise Roper

Principle Recruitment Consultant

Beaumont People

2 years’ service

QLDNT Regional Council

Sinead Hourigan FRCSA

Managing Director

Robert Walters Pty Ltd

8 years’ service

Elizabeth Kingston

CEO and Founder

Kingston Human Capital

8 years’ service

Karl Smart

General Manager

Chandler Macleod

3 years’ service

SA Region Council

Scott Thomas

Regional Operations Manager

Defence Force Recruitment

6 years’ service

VICTAS Regional Council

Glenn Arnold

Founder and CEO

Arnold Group Australia Pty Ltd

2 years’ service

WA Council

Jackson Merrey

Industrial Recruitment Partners (IRP) Pty Ltd

1 years’ service

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