RCSA Industry Award Winner Louise Thomson - Industry Leader 2021
By Belle and Grace Thomson
Louise founded Caring for You on April 1st, 2004. A Registered Nurse and Midwife since 1983 and serendipitously given the provider number NMW0001000001, Louise was passionate that Caring for You would always be a nursing agency with a difference - always from a nurse’s perspective.
She envisioned that Caring for You’s signature bright pink would be a symbol of passion and excellence, and wholeheartedly believed that “people don’t care how much you know, until they know how much you care”.
Over the last 17 years, this belief saw Caring for You grow from an idea to Australia’s largest nurse-owned and operated agency. Louise’s work in the industry has become the foundation of Caring for You’s success, providing over 5,500 healthcare professionals to acute, aged care and home care settings across Victoria, New South Wales, Queensland and South Australia.
Louise’s nurses were at the heart of her vision, and she strived to continuously foster an environment that empowered all her staff and supported their lifestyles and their desire to learn, grow and excel.
What she valued about her employees was further exemplified by Caring for You’s core values of “a Can Do Attitude, Supportive, Caring, Grow, Fun & Positivity and Excellence”.
Louise never began her nursing agency to change the landscape of nursing. Being an industry leader to her was not an accolade but a way of providing a service to clients, consumers and members that is both accessible and of the highest quality.
However, as the best leaders do, she inspired us through her actions. She never wavered as she led her company with a fierce confidence through the GFC and the height of the COVID-19 pandemic.
To see Louise’s pioneering vision and commitment of the last 17 years be recognised by RCSA as a leader in the industry, is as bittersweet as it gets.
However, the legacy she leaves behind reminds us all that our vision and commitment to excellence has the capacity to change our world for the better.